The financial services sector is a cornerstone of modern economies. It plays a critical role in the economic development of any society, providing economic stability. Players within the sector continuously seek new and innovative ways to streamline operations and cater to the ever-changing needs of the industry. The simulation of human intelligence processes by computer systems, commonly referred to as Artificial Intelligence (AI), has driven significant advancements in the financial sector. It has increased the efficiency of doing work and provided better solutions for the operational challenges faced by financial institutions (FIs). AI has gradually become an indispensable tool for…