President Willam Ruto (second right) during inspection of the Boma Yangu Vihiga estate housing project in Vhiga county, on October 4, 2025. [PCS] Delivery of goods and services to the people of Kenya is the heartbeat of public service. It is the link between promises made by the government and lives changed on the ground. In Kenya today, that link must be tested in the lived reality of citizens, on the roads they use, in the hospitals they visit, in the time it takes for a public project or programme to move from paper to presence to impact. For this…