Audio By Vocalize In many executive meetings, digital transformation appears to be going well. Dashboards glow green. Adoption charts trend upward. System uptime looks healthy. Progress reports reassure boards that investments are delivering results. But there are instances when all indicators are correct on the dashboard, and yet, customers struggle with usage plateaus. Transformation enters a slow motion, then quietly stalls. This contradiction is one of the most common and least discussed blind spots in digital leadership. Dashboards have their place in digital transformation journeys, but alone, they are not enough to measure sustained growth. Organisations can believe that they…