Author: By Nathan Miller

Young businessman experiencing stress during late night at work [Stock photo] Almost 20 years ago, when my business was still in its infancy, I posted a job listing that read: “New software company needs someone to answer phones and emails, lead sales, support clients and manage my correspondence while I’m away. No salary, no benefits, commission-only position.” I was earning modest revenue from the software product I had built, but between support tickets, sales inquiries and product development — on top of my full-time job — I knew it was time to hire my very first employee. Looking back now, it’s a…

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