The Kenya Revenue Authority (KRA) has announced a waiver on interest and
penalties for late filing of income tax returns, following a system hitch on
June 30, 2025.
In a public notice issued on July 1, the KRA stated that the system experienced technical challenges due to a high volume of users attempting to file returns on
the deadline day.
The authority also extended the deadline for filing taxes to July 5, 2025.
The disruption affected return filing and payment services, leaving many
taxpayers unable to submit their returns on time.
“Due to the high volume of taxpayers attempting to file their returns on
30th June, 2025, the system experienced technical difficulties which disrupted
the normal functioning of the return filing and payment services, preventing a
number of taxpayers from submitting their returns on time.
“Cognisant of the challenges faced by taxpayers during the period and taking
into account the provisions of Section 89 (5a)(b) of the Tax Procedures Act,
KRA assures the public that we will undertake to waive any interest or
penalties that may accrue due to late filing of the end year returns for the
year of income ending 31st December, 2024, provided that such returns are filed
by 5th July, 2025,” reads part of the notice by KRA.
The extension follows Monday’s one-day extension that was set to end at midnight on Tuesday.
The taxman acknowledged the overwhelming turnout and praised Kenyans for
their patriotism and trust in the tax system.
The authority noted that the massive engagement showed citizens’ commitment
to fulfilling their tax obligations.
KRA encouraged taxpayers to take advantage of the extension and submit both
returns and any due taxes before the new deadline.
The tax agency emphasised that the extension only applies to taxpayers who
were affected by the technical delays.
It urged all Kenyans to act quickly to avoid further complications.
The Commissioner General urged the public to file their returns via the
official KRA portal and reassured them of continued support in the filing
process.
The extension comes as a relief to many Kenyans who were left frustrated by
the system breakdown during the final hours of the tax filing period.
KRA has not provided further details on the cause of the glitch but has
moved swiftly to prevent penalties for those affected.