Hospitals that
qualify are required to document processes, track outcomes, and undergo periodic
reviews to maintain compliance. /HANDOUT
Patients at AAR
Hospital are set to receive care under updated safety and quality systems, an
international assessment that measures hospital performance against global
healthcare standards.
This is after the
facility received SafeCare certification in November 2025, meaning the hospital
has met requirements on clinical procedures, patient handling, emergency
response, and administrative systems.
Hospitals that
qualify are required to document processes, track outcomes, and undergo periodic
reviews to maintain compliance.
AAR Hospital Chief Executive Officer Dr
Aysha Edwards, said the assessment examined measures to reduce medical errors,
strengthen infection prevention, and standardise care from admission through
discharge.
“The SafeCare certification reflects our
unwavering commitment to patient safety and clinical excellence. It is not
simply about meeting standards; it is about building systems that consistently
protect our patients, support our clinical teams and drive better health
outcomes,” said Dr. Edwards
The review also
requires regular audits and monitoring to identify and correct operational
gaps.
SafeCare standards
include staff training and performance monitoring, aimed at aligning healthcare
workers with evidence-based clinical practices. Hospitals must also maintain
clear documentation systems to track service delivery and patient outcomes.
Unlike one-off
accreditations, SafeCare involves repeat evaluations to ensure hospitals
continue meeting safety and quality benchmarks. The process also assesses
patient rights, privacy protections and feedback mechanisms.
“Standardised systems give patients
confidence that wherever they enter our hospital emergency, outpatient or
inpatient, the quality of care remains consistent. Our focus is on delivering
safe, evidence-based treatment every single time,” Dr Edwards added
The certification
places AAR Hospital among facilities operating under internationally
benchmarked quality assurance systems, as healthcare providers in Kenya face
increasing scrutiny over patient safety and service standards.
Unlike one-time accreditations, SafeCare
certification involves regular assessments to ensure sustained compliance and
continuous improvement. The hospital will undergo periodic evaluations aimed at
strengthening service delivery and enhancing patient experience.
Beyond clinical performance, the
certification underscores AAR Hospital’s commitment to patient-centred care.
Emphasis is placed on protecting patient rights, dignity and privacy, while
structured feedback mechanisms ensure concerns are addressed constructively.
“For us, quality healthcare means clinical
excellence combined with compassion, dignity and respect. SafeCare
certification reinforces our promise to deliver care that patients and families
can trust,” he added.